Payments

Escrow

Money held safely by a third party until both sides have done their part.

Escrow is a simple, old idea: a neutral party holds the money until the deal is complete. On Vano, when a customer pays for a job, the funds sit in escrow — not in the helper's account yet, and no longer fully in the customer's.

Once the helper marks the job done, escrow releases their earnings via Stripe. It protects both sides: the customer's money isn't gone until the work happens, and the helper knows the cash is already there. This is all handled by Vano Pay.