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Payments

Vano Pay

Vano's secure payment system that holds funds safely and pays helpers out.

Vano Pay was the payment engine behind older Vano bookings: when a customer paid (after a helper accepted), Vano Pay held the money safely in escrow, then released the helper's earnings through Stripe once the job was marked complete.

Today's bookings work more simply: Vano charges only its booking fee by card, and the customer pays the helper the job price directly when the work is done — the helper keeps 100%. Bookings made under the old system still pay out the old way.

Related terms

  • Escrow
  • Pay-after-accept
  • Stripe Connect payout
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