Trust & safety

ID-verified helper

A helper whose identity Vano has checked before they can accept jobs.

Every Vano helper is ID-verified — they confirm their real identity before they can accept a single job. Because customers are letting someone into their home, this isn't optional; it's the foundation of trust on the platform.

Verification protects helpers too: everyone you're working alongside is a real, checked person, not an anonymous account. It's a one-time step during sign-up.